Return Policy

Effective Date: 21-02-2025

At The Black Coffee, we strive to provide our customers with the highest quality coffee products. Due to the perishable nature of our products, we do not accept returns. Please review our policy below.  

 1. Non-Returnable Items
- All coffee products, including coffee powder and beans, are non-returnable.  
- Discounted or promotional items.  
- Gift cards and personalized products.  

 2. Damaged or Incorrect Items  
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with unboxing videos of the product and packaging. 
- We will arrange for a replacement or issue a full refund as per your preference.  

 3. Cancellation Policy  
- Once an order is placed, it cannot be canceled.

 4. Contact Us  
For any order-related queries, reach out to us at:  
Email: theblackcoffee@emaraj.com
Address: TBC Enterprises Private Limited
               8-45/2 Vincentgiri
               52 Vemom P.O
               Mananthavady
               Wayanad
               Kerala - 670645

We appreciate your trust in The Black Coffee and are committed to ensuring a great coffee experience for you!