Shipping and Delivery
At The Black Coffee, we ensure that each cup of our premium, sustainably sourced coffee reaches you with care and precision. Here are the details of our shipping and delivery policies:
Order Processing and Shipping:
Processing Time: All orders are processed within 1-7 business days. Since our coffee is roasted to order, we take the necessary time to guarantee that you receive the freshest product possible.
Shipping Costs: Shipping fees vary depending on your location and the total value of your order. The applicable shipping charges will be calculated and displayed during checkout.
Delivery Times: Estimated delivery times depend on your location and the shipping method selected. Once your order is dispatched, you will receive a shipping confirmation email with a tracking link to monitor your order's progress.
International Shipping:
For international orders, we work with reliable courier services to ensure timely and secure delivery. Shipping rates and delivery times depend on the destination country. If you're ordering from abroad, feel free to contact us at theblackcoffee@emaraj.com for a shipping quote and expected delivery date.
No Cancellations Once Ordered:
Please note that once an order is placed, it cannot be canceled. We recommend carefully reviewing your order before completing the checkout process to ensure everything is correct. Since we prioritize freshness and quality, orders are processed quickly.
Order Modifications:
If you wish to modify any details of your order (such as delivery address), please reach out to us as soon as possible. However, we cannot accommodate any changes after the order has been dispatched.
Contact Us:
For any inquiries or updates regarding your order, shipping, or delivery, please contact us at theblackcoffee@emaraj.com. Our customer support team is always ready to assist you.
Thank you for choosing The Black Coffee. We look forward to sharing the authentic taste of Wayanad with you!